State Farm® Insurance Agent Al Sesay-Benson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donna Watts
November 20, 2025
5
out of
5
rating by Donna Watts
"Excellent service❤️All of my questions answered and all of my needs met..."
We responded:
"Thank you, Donna! I'm happy to know that you received excellent service and that all your questions were answered. Your satisfaction is important to us. If you need anything else, feel free to reach out!"
Tiffany Calapan
November 19, 2025
5
out of
5
rating by Tiffany Calapan
"Very responsive I love you guys YOU ROCK"
We responded:
"Thank you so much, Tiffany! I'm really happy to know you appreciate our responsiveness. Your support means a lot to us. Let us know if there's anything else we can do for you!"
Joan Chernov
November 12, 2025
5
out of
5
rating by Joan Chernov
"Jay was extremely helpful"
We responded:
"Thank you, Joan! I'm happy to hear that Jay was able to assist you so effectively. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. Let us know if there's anything else we can do for you!"
Ray Salim
November 12, 2025
5
out of
5
rating by Ray Salim
"I cannot say enough good things about Fernando as a State Farm agent. He was willing to spend time with potential new customer by explaining the best options."
We responded:
"Ray, thank you for your wonderful feedback! I'm happy to hear that Fernando took the time to explain the best options for you. We’re committed to providing excellent service and are here for any future needs. Let us know if there's anything else we can assist with!"
D. L. D.
November 7, 2025
5
out of
5
rating by D. L. D.
"Every person who answers the phone is so friendly and relatable. I never feel like an inconvenience. All questions get answered quickly and precisely. Most offices have a weak link somewhere, but not this one. The staff makes this office the best I've ever worked with."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that our team has made your experience so positive and seamless. We strive to ensure every interaction is helpful and pleasant. If you ever need anything else, feel free to reach out!"
Fletcher Wilson
November 6, 2025
5
out of
5
rating by Fletcher Wilson
"Helped me with what I was looking for Great customer service knowledgeable in the field treat you was if you family from the first phone call I love it would definitely recommend to other everywhere"
We responded:
"Fletcher, thank you for your wonderful feedback! I'm happy to hear that you felt like family from the start and appreciated the service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Gennifer Fhelan
November 3, 2025
5
out of
5
rating by Gennifer Fhelan
"Sefe Noel made my experiance quick and easy. She helped me get Life and car insurance. I did not know I could do both. Very experianced and she did not make me feel rushed. Thank you, for everything!!!"
We responded:
"Thank you, Gennifer! I'm happy to hear that Sefe made your experience smooth and efficient. It's great that she could assist you with your insurance without making you feel rushed. If you have any more questions or need further assistance, feel free to reach out anytime!"
Brittany B. Goodwin
October 29, 2025
1
out of
5
rating by Brittany B. Goodwin
"They cancelled my automatic auto insurance payments without informing me and then sent me ONE notice which was a final notice before cancellation via email. This team can have very poor communication and be extremely unprofessional at times. My mother is 68 years old and they didn’t even reach out to check on her after her home flooded which is extremely disappointing being that we’ve been with them for several years now. We make our payments on time to State Farm every month but when we need help they are not supportive. We will be switching agents as soon as possible."
We responded:
"Brittany, I appreciate your feedback and am genuinely sorry for the experience you and your mother have had. It's concerning to hear about the communication issues and lack of support during such a critical time. I want to ensure that these matters are addressed promptly. Please feel free to reach out to our office directly so we can discuss this further and work towards a resolution. Your satisfaction is important to us."
KayKay Estes
October 28, 2025
5
out of
5
rating by KayKay Estes
"I love State Farm. They are very detailed in explaining your policy to you. If you have any questions and I've been with them for the past 4 to 5 years. I definitely recommend state farm"
We responded:
"KayKay, thank you for your wonderful feedback! I'm happy to know that you've had such a positive experience with us over the years. It's great to hear that our detailed explanations have been helpful to you. If you ever have more questions or need assistance, feel free to reach out. Thanks for recommending us!"
Maverick Zaragoza
October 22, 2025
5
out of
5
rating by Maverick Zaragoza
"Great customer service Sefe and Fernando have always been a great help when ever I have a question"
We responded:
"Thank you, Maverick! I'm glad to hear that Sefe and Fernando have been helpful with your questions. We appreciate your feedback and are here for any future needs. Let us know if there's anything else we can assist you with!"
Johnny Barboza
October 10, 2025
5
out of
5
rating by Johnny Barboza
"I had a great experience with Sammy assisting me with my vehicle insurance. He was knowledgeable, patient, and went above and beyond to make sure everything was handled correctly. Highly recommend him!"
We responded:
"Thank you, Johnny! I'm happy to hear that Sammy provided you with such excellent service for your insurance. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jovana Barboza
October 3, 2025
5
out of
5
rating by Jovana Barboza
"Sammy took the time to explain everything clearly, walked me through my options, and helped resolve the issue quickly."
We responded:
"Thank you, Jovana! I'm happy to hear that Sammy provided clear explanations and efficiently resolved your issue. Our team is dedicated to offering excellent service and ensuring you have a smooth experience. If you have any more questions or need assistance, feel free to reach out!"
JACO SNORKEL
September 23, 2025
5
out of
5
rating by JACO SNORKEL
"Very good customer service. Quick and very Polite ! Highly recommend"
We responded:
"Thank you, Jaco Snorkel! I'm happy you appreciated our quick and polite service. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Idkkk Solis
August 30, 2025
5
out of
5
rating by Idkkk Solis
"Needs to be a 6th star!! Hands down one of the best teams of agents I’ve worked with when it comes to insurance coverage! Sammy is always going above and beyond to do whatever he can to ensure I’m getting the best rates for my coverage! Thank you again for all the hard work and efforts!"
We responded:
"Thank you! I'm so happy to hear that you had such a positive experience with our team. Sammy is indeed dedicated to providing excellent service and ensuring you get the best rates. We appreciate your kind words and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
McKenzie Luther
August 28, 2025
5
out of
5
rating by McKenzie Luther
"Sefe is always helpful and quick to answer policy questions and changes"
We responded:
"Thank you for your review, McKenzie! I'm happy to hear that Sefe has been helpful and responsive with your policy questions and changes. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
Teylor M
August 21, 2025
5
out of
5
rating by Teylor M
"Sefe was extremely helping in helping me find a plan that worked best for me!"
We responded:
"Thank you, Teylor! I'm happy to hear that Sefe was able to assist you in finding the right plan. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Stephenie Thevenot
August 18, 2025
5
out of
5
rating by Stephenie Thevenot
"Usually getting a call about car insurance is super frustrating, especially with rate increases and it always costing more money. Excpet this time was different the agent named Sefe worked on my coverage and genuinely tried to get the price where I needed it to be. She put in the effort and I truly appreciate it. Thank you, I'm glad to have statefarm because of Sefe."
We responded:
"Thank you, Stephenie! I'm happy to hear that Sefe was able to assist you with your car insurance needs and make the experience a positive one. We appreciate your trust in us and are always here to help with any questions or adjustments you might need. Thanks for choosing us!"
Judy Wulff
August 15, 2025
5
out of
5
rating by Judy Wulff
"Moving from out of state, I needed new auto insurance. Mr. Sesay-Benson's staff was helpful and prompt, and they got me a very good quote. It's the same great State Farm experience I've had before. Thank you!"
We responded:
"Thank you for your review, Judy! I'm happy to hear that our team was able to assist you promptly and provide a good quote. It's wonderful to know that your experience with us matched your previous experiences with State Farm. Let us know if there's anything else we can do for you!"
Celia Eltzroth
August 14, 2025
2
out of
5
rating by Celia Eltzroth
"I moved states and Fernando helped me through that process, which I appreciated. However, after settling here and bundling a new car and renters insurance, he gave me incorrect pricing on three separate occasions. It would also take days—sometimes weeks—for him to reply, making the process even more frustrating. Unfortunately, he doesn’t seem to be fully trained for handling policies in another state, and I wish he had been upfront about this from the beginning instead of multiple rounds of misinformation and back-and-forth. I’m now switching agents, but I’d caution others to be careful when working with him."
We responded:
"Celia, thank you for sharing your experience. I'm genuinely sorry for the inconvenience and frustration you faced during your transition. Your feedback is important, and I'll ensure that we address these issues with Fernando to improve our service. If there's anything further I can do to assist you or if you have additional concerns, please feel free to reach out."
Izabella
July 19, 2025
5
out of
5
rating by Izabella
"Working with Sefe has been one of the best customer service experiences I’ve had. She was informative, attentive, and happy to answer any questions I had. As a State Farm customer for over 10 years, I can confidently say that it’s dedicated employees like Sefe who make me proud to stay with State Farm."
We responded:
"Thank you for your review, Izabella. I'm delighted to hear about your positive experience with Sefe! Her dedication and attentiveness truly reflect our commitment to serving our customers. We appreciate your loyalty over the years and are here for any future needs. Let us know if there's anything else we can do for you!"
Erin Tenney
July 15, 2025
5
out of
5
rating by Erin Tenney
"Sefe was able to help me with everything I needed. She was super helpful and was able to easily answer any of my questions."
We responded:
"Thank you for your review, Erin! I'm happy to hear that Sefe was able to assist you with everything you needed and answer your questions with ease. Our team is dedicated to providing helpful and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Andrew Porras
July 11, 2025
5
out of
5
rating by Andrew Porras
"I just want to say that this office & their people have been nothing but helpful in everyway they can!! Thank you for everything & highly recommend statefarm & this office. They talk & treat you with respect and get things done!! ✔️ Every single question I have they answer to the best of their ability & 9 out of 10 they have the answer for you!"
We responded:
"Thank you, Andrew! I'm happy to hear that our team has been able to assist you effectively and respectfully. Your recommendation means a lot to us, and we're committed to continuing to provide you with the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
Margo Leduc
July 3, 2025
5
out of
5
rating by Margo Leduc
"I have been with State Farm for over 30 years. Fantastic service!"
We responded:
"Thank you, Margo, for your wonderful feedback! I'm happy to know that you've enjoyed fantastic service with us for over 30 years. Your loyalty means a lot to us. If there's anything else we can do for you, just let us know!"
Roger Hatchett
June 25, 2025
5
out of
5
rating by Roger Hatchett
"Sefe was very helpful regarding the issue I called about this morning. She was very clear and concise, and got back to me in a very reasonable amount of time with an answer."
We responded:
"Thank you for your review, Roger! I'm happy to hear that Sefe was able to assist you effectively and promptly. We always aim to provide clear and concise support. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Latoya Lucas
June 13, 2025
4
out of
5
rating by Latoya Lucas
"Hello, so spoke with Sefi and as always my experience with her is always great I'm very grateful to the staff at State Farm and very appreciative of what they do for their clients. Thank you."
We responded:
"Thank you for your feedback, Latoya! I'm happy to hear that Sefi and our team have consistently provided you with great service. We truly appreciate your kind words and are grateful for your support. If there's anything more we can do for you, just let us know!"