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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teylor M

August 21, 2025

5  out of  5
rating by Teylor M
"Sefe was extremely helping in helping me find a plan that worked best for me!"
We responded:
"Thank you, Teylor! I'm happy to hear that Sefe was able to assist you in finding the right plan. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Stephenie Thevenot

August 18, 2025

5  out of  5
rating by Stephenie Thevenot
"Usually getting a call about car insurance is super frustrating, especially with rate increases and it always costing more money. Excpet this time was different the agent named Sefe worked on my coverage and genuinely tried to get the price where I needed it to be. She put in the effort and I truly appreciate it. Thank you, I'm glad to have statefarm because of Sefe."
We responded:
"Thank you, Stephenie! I'm happy to hear that Sefe was able to assist you with your car insurance needs and make the experience a positive one. We appreciate your trust in us and are always here to help with any questions or adjustments you might need. Thanks for choosing us!"
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Judy Wulff

August 15, 2025

5  out of  5
rating by Judy Wulff
"Moving from out of state, I needed new auto insurance. Mr. Sesay-Benson's staff was helpful and prompt, and they got me a very good quote. It's the same great State Farm experience I've had before. Thank you!"
We responded:
"Thank you for your review, Judy! I'm happy to hear that our team was able to assist you promptly and provide a good quote. It's wonderful to know that your experience with us matched your previous experiences with State Farm. Let us know if there's anything else we can do for you!"
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Celia Eltzroth

August 14, 2025

2  out of  5
rating by Celia Eltzroth
"I moved states and Fernando helped me through that process, which I appreciated. However, after settling here and bundling a new car and renters insurance, he gave me incorrect pricing on three separate occasions. It would also take days—sometimes weeks—for him to reply, making the process even more frustrating. Unfortunately, he doesn’t seem to be fully trained for handling policies in another state, and I wish he had been upfront about this from the beginning instead of multiple rounds of misinformation and back-and-forth. I’m now switching agents, but I’d caution others to be careful when working with him."
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Izabella

July 19, 2025

5  out of  5
rating by Izabella
"Working with Sefe has been one of the best customer service experiences I’ve had. She was informative, attentive, and happy to answer any questions I had. As a State Farm customer for over 10 years, I can confidently say that it’s dedicated employees like Sefe who make me proud to stay with State Farm."
We responded:
"Thank you for your review, Izabella. I'm delighted to hear about your positive experience with Sefe! Her dedication and attentiveness truly reflect our commitment to serving our customers. We appreciate your loyalty over the years and are here for any future needs. Let us know if there's anything else we can do for you!"
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Erin Tenney

July 15, 2025

5  out of  5
rating by Erin Tenney
"Sefe was able to help me with everything I needed. She was super helpful and was able to easily answer any of my questions."
We responded:
"Thank you for your review, Erin! I'm happy to hear that Sefe was able to assist you with everything you needed and answer your questions with ease. Our team is dedicated to providing helpful and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Andrew Porras

July 11, 2025

5  out of  5
rating by Andrew Porras
"I just want to say that this office & their people have been nothing but helpful in everyway they can!! Thank you for everything & highly recommend statefarm & this office. They talk & treat you with respect and get things done!! ✔️ Every single question I have they answer to the best of their ability & 9 out of 10 they have the answer for you!"
We responded:
"Thank you, Andrew! I'm happy to hear that our team has been able to assist you effectively and respectfully. Your recommendation means a lot to us, and we're committed to continuing to provide you with the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Margo Leduc

July 3, 2025

5  out of  5
rating by Margo Leduc
"I have been with State Farm for over 30 years. Fantastic service!"
We responded:
"Thank you, Margo, for your wonderful feedback! I'm happy to know that you've enjoyed fantastic service with us for over 30 years. Your loyalty means a lot to us. If there's anything else we can do for you, just let us know!"
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Roger Hatchett

June 25, 2025

5  out of  5
rating by Roger Hatchett
"Sefe was very helpful regarding the issue I called about this morning. She was very clear and concise, and got back to me in a very reasonable amount of time with an answer."
We responded:
"Thank you for your review, Roger! I'm happy to hear that Sefe was able to assist you effectively and promptly. We always aim to provide clear and concise support. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Latoya Lucas

June 13, 2025

4  out of  5
rating by Latoya Lucas
"Hello, so spoke with Sefi and as always my experience with her is always great I'm very grateful to the staff at State Farm and very appreciative of what they do for their clients. Thank you."
We responded:
"Thank you for your feedback, Latoya! I'm happy to hear that Sefi and our team have consistently provided you with great service. We truly appreciate your kind words and are grateful for your support. If there's anything more we can do for you, just let us know!"
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Nabor O.

June 3, 2025

5  out of  5
rating by Nabor O.
"Sefe was awesome! Great costumer service and made progress super simple and easy to get a new policy for a classic car great job"
We responded:
"Thank you, Nabor! I'm glad to hear that Heidi provided you with such excellent service and made the process of getting a new policy so straightforward. We appreciate your feedback and are here to assist with any future insurance needs you may have!"
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Tabaree Canada

June 2, 2025

5  out of  5
rating by Tabaree Canada
"Spoke to Sefe for an auto policy quote and not only did she help me get the best possible, she made it so fast and easy to bundle my home and auto insurance as well. Every question I threw was received and met with a knowledgeable answer. 10/10 experience!"
We responded:
"Thank you for your review! I'm happy to hear that Sefe provided you with such a seamless experience and helped you with your auto and home insurance needs. It's wonderful to know that all your questions were answered thoroughly. If you need anything else, feel free to reach out!"
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David Kelfer

May 30, 2025

5  out of  5
rating by David Kelfer
"Always great service. Great at communicating and giving all the options available. So happy to use them."
We responded:
"Thank you for your review, David! I'm happy to know that you appreciate our communication and the options we provide. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Antonio Solis

May 30, 2025

5  out of  5
rating by Antonio Solis
"Muy amables, tengo años con esta compañía y siempre han resuelto mis problemas, yo se las recomiendo ampliamente."
We responded:
"¡Gracias, Antonio! Me alegra saber que has tenido una experiencia positiva con nosotros durante tantos años. Apreciamos mucho tu recomendación y estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Edgar Cisneros

May 24, 2025

5  out of  5
rating by Edgar Cisneros
"Whenever I’ve been in a bind the agents have help me so much this group is very helpful friendly and willing to help. I’ve always been in contact with Fernando, but I’ve been proven wrong anyone who answers the call can indeed jump in and help. Sefe did an amazing job helping me out she answered all my questions and added the additional service I wanted to add to my policy. I’m glad to have an insurance team that has my back when I’m in trouble or an incident has occurred. Even though I don’t want any incident to ever happen I’m just glad I have someone to be there and assist me and my family. Thank you StateFarm for the family support group I have."
We responded:
"Thank you, Edgar, for sharing your experience! I'm happy to hear that our team, including Fernando and Sefe, has been able to assist you effectively. It's great to know that you feel supported by our team, especially during challenging times. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here for you and your family!"
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Ashley Landwehr

May 8, 2025

5  out of  5
rating by Ashley Landwehr
"Anytime I need assistance with making a payment or discussing my policy, someone makes themselves available over email or phone. Roadside assistance is fast also. I would recommend this office to anyone who values reliability and consistency."
We responded:
"Thank you, Ashley, for your wonderful feedback! I'm glad to know that our team has been able to assist you promptly with your payments and policy discussions. It's great to hear that our roadside assistance has been quick as well. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out anytime!"
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Chris Sarato

April 24, 2025

5  out of  5
rating by Chris Sarato
"Sammy helped me figure out the adjustments to make that fit me and my family's car insurance needs, he took the time and asked the right questions, and through that I was able to reduce my car insurance and stay within my budget. Furthermore, by helping me, he managed to keep me as a loyal client of AL Benson for the last 15 years. @Al, great pick to add Sammy to your team, he really is great!"
We responded:
"Thank you, Chris, for sharing your experience! I'm glad to hear that Sammy was able to assist you in adjusting your insurance to fit your needs and budget. It's wonderful to know that his efforts have contributed to your continued loyalty over the years. We're grateful to have Sammy on our team, and we're here for any future assistance you might need!"
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Tania Ferrer

April 15, 2025

5  out of  5
rating by Tania Ferrer
"Great customer service. Sefe is wonderful and always available to answer any questions I may have. She is very sweet and thorough in her explanations."
We responded:
"Thank you, Tania, for sharing your experience! I'm glad to hear that Sefe has been wonderful and thorough in assisting you. Her dedication to providing clear explanations and being available for your questions is truly appreciated. If you need any further assistance, feel free to reach out anytime!"
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Leslie Blanco

April 10, 2025

5  out of  5
rating by Leslie Blanco
"I spoke with Sefe who was incredibly patient and helpful. She took the time to clearly explain everything and made sure I understood all my options. I really appreciated how comfortable she made me feel throughout the conversation. Great customer service! :)"
We responded:
"Thank you, Leslie, for sharing your experience! I'm happy to hear that Sefe was able to assist you with patience and clarity. It's wonderful to know you felt comfortable discussing your options. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jeff Morrison

March 31, 2025

5  out of  5
rating by Jeff Morrison
"They have assisted me in securing the most favorable rate and are exceptional in their ability to locate the necessary insurance coverage."
We responded:
"Thank you, Jeff, for your wonderful feedback! I'm happy to know that our efforts in finding the best rates and coverage have met your expectations. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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April Malfa

March 29, 2025

5  out of  5
rating by April Malfa
"I love my State Farm office and their representatives. Sefe is always very helpful and patient in helping me with my coverage amounts. I feel confident I'm in good hands. Thank you, Sefe, and thank you, State Farm!"
We responded:
"April, we are delighted to hear about your positive experience with our team at State Farm. We are thrilled that Sefe was able to assist you with your coverage needs and that you appreciate the personal touch of remembering your birthday. Our team works hard to provide exceptional service, and we are grateful for your kind words. Thank you for choosing us to take care of your insurance needs! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
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dan vialinho

March 26, 2025

5  out of  5
rating by dan vialinho
"Over and beyond They really make sure to answer every question and give you options Sefe was very resourceful and great follow up"
We responded:
"Thank you, Dan, for your wonderful feedback! I'm happy to know that every question was answered and options were provided. Sefe's resourcefulness and dedication to follow-up are truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
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Kyle Mata

March 25, 2025

5  out of  5
rating by Kyle Mata
"Great customer service! The lady that answers the phone, I forget her name but she is super sweet. She answers the phone very quickly and has answered all of the questions I’ve had pretty swiftly. Very happy with their service for my motorcycle. Thank you to all of them in the office!"
We responded:
"Thank you, Kyle, for your wonderful feedback! I'm glad to hear that our team, especially our receptionist, has been able to assist you promptly and effectively. It's great to know you're satisfied with the service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Natalie Peyser

March 25, 2025

5  out of  5
rating by Natalie Peyser
"I love State Farm. Everyone I have spoken to was so friendly, helpful and knowledgable. I have never had to wait online to be helped. The phone rings and a real, live person answers and helps me. It never takes more than a few minutes to do whatever I called about. I'll never have another insurance company!"
We responded:
"Thank you, Natalie, for sharing your experience! I'm happy to hear that our team has been friendly, helpful, and knowledgeable. It's great to know that you appreciate the prompt service and personal touch we strive to provide. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!"
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Mayumi

March 24, 2025

5  out of  5
rating by Mayumi
"I've been with State Farm for a while, and every time I call, they are very helpful. They answer my calls quickly and provide the helpful answers. I've also filed a claim before, and the process was smoother than I expected. I would especially like to thank Heidi, Fernando, Seferina and Alyssa. Thank you all for your support!"
We responded:
"Thank you, Mayumi, for your kind words! I'm glad to know that our team has been able to assist you promptly and effectively. It's wonderful to hear that your claim process went smoothly. We're here for any future needs or questions you might have!"