State Farm® Insurance Agent Al Sesay-Benson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tania Ferrer
April 15, 2025
5
out of
5
rating by Tania Ferrer
"Great customer service. Sefe is wonderful and always available to answer any questions I may have. She is very sweet and thorough in her explanations."
We responded:
"Thank you, Tania, for sharing your experience! I'm glad to hear that Sefe has been wonderful and thorough in assisting you. Her dedication to providing clear explanations and being available for your questions is truly appreciated. If you need any further assistance, feel free to reach out anytime!"
Leslie Blanco
April 10, 2025
5
out of
5
rating by Leslie Blanco
"I spoke with Sefe who was incredibly patient and helpful. She took the time to clearly explain everything and made sure I understood all my options. I really appreciated how comfortable she made me feel throughout the conversation. Great customer service! :)"
We responded:
"Thank you, Leslie, for sharing your experience! I'm happy to hear that Sefe was able to assist you with patience and clarity. It's wonderful to know you felt comfortable discussing your options. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jeff Morrison
March 31, 2025
5
out of
5
rating by Jeff Morrison
"They have assisted me in securing the most favorable rate and are exceptional in their ability to locate the necessary insurance coverage."
We responded:
"Thank you, Jeff, for your wonderful feedback! I'm happy to know that our efforts in finding the best rates and coverage have met your expectations. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
April Malfa
March 29, 2025
5
out of
5
rating by April Malfa
"I love my State Farm office and their representatives. Sefe is always very helpful and patient in helping me with my coverage amounts. I feel confident I'm in good hands. Thank you, Sefe, and thank you, State Farm!"
We responded:
"April, we are delighted to hear about your positive experience with our team at State Farm. We are thrilled that Sefe was able to assist you with your coverage needs and that you appreciate the personal touch of remembering your birthday. Our team works hard to provide exceptional service, and we are grateful for your kind words. Thank you for choosing us to take care of your insurance needs! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
dan vialinho
March 26, 2025
5
out of
5
rating by dan vialinho
"Over and beyond They really make sure to answer every question and give you options Sefe was very resourceful and great follow up"
We responded:
"Thank you, Dan, for your wonderful feedback! I'm happy to know that every question was answered and options were provided. Sefe's resourcefulness and dedication to follow-up are truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
Kyle Mata
March 25, 2025
5
out of
5
rating by Kyle Mata
"Great customer service! The lady that answers the phone, I forget her name but she is super sweet. She answers the phone very quickly and has answered all of the questions I’ve had pretty swiftly. Very happy with their service for my motorcycle. Thank you to all of them in the office!"
We responded:
"Thank you, Kyle, for your wonderful feedback! I'm glad to hear that our team, especially our receptionist, has been able to assist you promptly and effectively. It's great to know you're satisfied with the service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Nabor O.
March 25, 2025
5
out of
5
rating by Nabor O.
"Heidi was awesome! Great costumer service and made progress super simple and easy to get a new policy for a classic car great job!"
We responded:
"Thank you, Nabor! I'm glad to hear that Heidi provided you with such excellent service and made the process of getting a new policy so straightforward. We appreciate your feedback and are here to assist with any future insurance needs you may have!"
Natalie Peyser
March 25, 2025
5
out of
5
rating by Natalie Peyser
"I love State Farm. Everyone I have spoken to was so friendly, helpful and knowledgable. I have never had to wait online to be helped. The phone rings and a real, live person answers and helps me. It never takes more than a few minutes to do whatever I called about. I'll never have another insurance company!"
We responded:
"Thank you, Natalie, for sharing your experience! I'm happy to hear that our team has been friendly, helpful, and knowledgeable. It's great to know that you appreciate the prompt service and personal touch we strive to provide. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!"
Mayumi
March 24, 2025
5
out of
5
rating by Mayumi
"I've been with State Farm for a while, and every time I call, they are very helpful. They answer my calls quickly and provide the helpful answers. I've also filed a claim before, and the process was smoother than I expected. I would especially like to thank Heidi, Fernando, Seferina and Alyssa. Thank you all for your support!"
We responded:
"Thank you, Mayumi, for your kind words! I'm glad to know that our team has been able to assist you promptly and effectively. It's wonderful to hear that your claim process went smoothly. We're here for any future needs or questions you might have!"
Allison Prater0
March 21, 2025
5
out of
5
rating by Allison Prater0
"The girls at this office are wonderful! Knowledgeable and helpful - they keep me on top of my payments which is very useful to me!"
We responded:
"Thank you, Allison, for your kind words! I'm glad to hear that our team has been knowledgeable and helpful in keeping you informed about your payments. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Ulices De La Torre
March 20, 2025
5
out of
5
rating by Ulices De La Torre
"Great service"
We responded:
"Thank you, Ulices, for your kind words! I'm happy to know you had a great experience with our service. If you have any questions or need assistance in the future, feel free to reach out."
Susan Martin
March 14, 2025
5
out of
5
rating by Susan Martin
"Feeling super grateful to Sesay-Benson’s team (specifically Alyssa!) for their responsiveness and timely resolution to taking care of matters related to our insurance claim with the Palisades Fire. Our former agent retired suddenly and without warning (a shock to us in the midst of absolute tragedy) handing over their portfolio to Sesay-Benson who hit the ground running with his amazing team. I haven’t had a chance to talk with Mr Sesay-Benson yet, but his team is terrific with a positive and kind way of interacting with us and they get what needs to be done accomplished in a timely manner. Looking forward to continuing to work with this office. Thank you, Alyssa, for getting the job done!"
We responded:
"Thank you, Susan, for your wonderful feedback! I'm glad to hear that Alyssa and the team were able to assist you promptly during such a challenging time. It's great to know that our team's positive and efficient approach made a difference for you. We look forward to continuing to support you with any insurance needs you may have. If you ever need anything else, please feel free to reach out!"
F3ND1MUS REVIEWS
March 13, 2025
5
out of
5
rating by F3ND1MUS REVIEWS
"Very professional, knowledgeable and the best of the best. Experts in every way, if you need good people this is the group you want on your team. Specifically Sefe is very good representative please gibe her a pay raise and take care of her as she is a valuable asset to your enterprise. Good day and thank you for the expertise. M."
We responded:
"Thank you, M, for your wonderful feedback! I'm glad to know that you found our team professional and knowledgeable. Sefe is indeed a valuable member of our team, and your kind words about her are much appreciated. If you have any questions or need assistance in the future, feel free to reach out. Have a great day!"
Thick
March 5, 2025
5
out of
5
rating by Thick
"Since I have returned everyone has been helpful.. Heidi, Melissa and a few others. No matter what life sent my way, the staff at Mr. Benson branch never made any disparaging remarks. Thank you all for valuing your customers. 5 stars!"
We responded:
"Thank you, Thick, for your wonderful feedback! I'm happy to hear that Heidi, Melissa, and the rest of the team have been so supportive. We truly appreciate your kind words and are committed to providing a welcoming environment for all our customers. If you ever need assistance, feel free to reach out to us."
David Morton
March 4, 2025
5
out of
5
rating by David Morton
"Sefe was great and explained everything well was very clear and was helpful as well as patient"
We responded:
"David, thank you for your wonderful review! I'm glad to hear that Sefe was able to provide clear and helpful explanations while being patient. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Marcia Robles
March 4, 2025
5
out of
5
rating by Marcia Robles
"I would like to thank Fernando for all the help, he is been very helpful im so happy with State Farm. Fernando is always there for me when I need him and checking all the time telling me what is the best for me and my family. Thank you again Marcia Alcalde De Robles"
We responded:
"Thank you, Marcia, for your wonderful feedback! I'm delighted to know that Fernando has been so helpful and attentive to your needs. It's great to hear that you're happy with our service at our West Hills office. If you ever need further assistance, feel free to reach out to our office."
Juan Alcalde
March 4, 2025
5
out of
5
rating by Juan Alcalde
"Hola gracias por tu amable atención Fernando , Como siempre y tu gran ayuda un muy buen servicio al cliente , De parte de Mario Mendoza gracias"
We responded:
"¡Hola Juan! Muchas gracias por tus palabras tan amables. Nos alegra saber que Fernando y Mario te brindaron un excelente servicio al cliente. Estamos aquí para ayudarte siempre que lo necesites. ¡No dudes en contactarnos para cualquier cosa!"
LeKenya Lawrence
March 1, 2025
5
out of
5
rating by LeKenya Lawrence
"I love Seferina and am so grateful for her guidance with my policy. I would recommend this office to everyone!"
We responded:
"Thank you, LeKenya, for your wonderful feedback! I'm delighted to hear that Seferina has been able to provide you with the guidance you needed for your policy. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Deliverance, Holiness & Heaven Evangelist Ansu
February 27, 2025
5
out of
5
rating by Deliverance, Holiness & Heaven Evangelist Ansu
"Great customer service and always prompt in responding to questions. I will highly recommend."
We responded:
"Thank you for your wonderful feedback! I'm glad you found our customer service prompt and helpful. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime."
Patricia Topete
February 27, 2025
5
out of
5
rating by Patricia Topete
"Sammy, Heidi and Cindy are great"
We responded:
"Thank you, Patricia! I'm glad to hear that Sammy, Heidi, and Cindy are providing great service. We're grateful to have them on our team. If you have any questions or need assistance in the future, feel free to reach out to our office."
IvanAlex Galindo
February 26, 2025
5
out of
5
rating by IvanAlex Galindo
"Ive been working with Fernando for a long time, great guy. Recently have been working with Sefe she is also great and very attentive and super helpful. Would definitely recommend their team to anyone"
We responded:
"Thank you, IvanAlex, for your wonderful review! I'm glad to hear that Fernando and Sefe have been providing you with attentive and helpful service. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Ryan Thomas
February 14, 2025
5
out of
5
rating by Ryan Thomas
"Nothing but good things to say about my State Farm office. The agents are helpful and responsive and quick to offer solutions. I really feel like they have my best interests in mind. Will continue to do business here!"
We responded:
"Thank you, Ryan, for sharing your positive experience with our office! I'm glad to know that you find our team helpful and responsive. It's wonderful to hear that you feel we have your best interests in mind. We're here for any of your insurance needs and look forward to continuing to serve you!"
Uriel Maldonado
February 13, 2025
5
out of
5
rating by Uriel Maldonado
"Muy buen servicio"
We responded:
"¡Gracias, Uriel! Estoy muy contento de que hayas recibido un buen servicio. Si necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
A
February 11, 2025
5
out of
5
rating by A
"I have been a client of this office mor than 21 years, Mr. Al Sesay Benson and all other team members specially Mr.Fernando he is a great man and helpful. Thank you Mr. Al and all other team , Best customer service excellent knowledge . Great personality."
We responded:
"Thank you so much for your loyalty over the past 21 years! I'm grateful for your kind words about our team, especially Fernando. It's wonderful to know that you appreciate our customer service and expertise. If you ever need anything, we're here to help!"
Nematullah Nabizada
February 4, 2025
5
out of
5
rating by Nematullah Nabizada
"Most of the time I faced problems, I found good solutions after consultation."
We responded:
"Thank you, Nematullah, for sharing your experience! I'm happy to know that our consultations have been helpful in finding good solutions for you. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!"